Why do some employees in my schedule don't have the "available" tab?

Description

You might notice that some of your employees do not have the "available" tab next to their name on the schedule view. For example, Amil Cortez and Anthony Green in the screenshot below:

In Kompass, you can decide whether certain employees should be scheduled under billable tasks or not. For example, in most organizations, management is considered an overhead cost; therefore, there is no need to schedule tasks for them. Amil and Anthony above are classified as managers.

If we select the "Available" schedule view, we will only see employees who need to be scheduled and not employees who are supporting the organization in non-billable tasks.

We can even filter the tasks view to only show operations staff by clicking the filter icon (1), then selecting to only show operations staff (2), and clicking "Activate" (3).

First Steps

We can determine whether an employee should be part of the operations staff by selecting their scheduled days in their profile.

How to address the issue

In the image above, you can see that all schedules describe whether they are billable/ non billable or should show the "available" tab. It is a good practise to add such comments to your schedules so that users can understand which to use from the frontend.

To create a schedule, you will have to go to API Admin, Diaries group, Schedules option. Create or edit a schedule and make sure you'll tick all the box under "Schedule Available".

Once done, return to the frontend and select the set schedule for your employees.